Check the symptoms in about two minutes. You’ll get an honest next step: keep playing, consider a £65 setup, or book a free bench inspection with Otto in London.
Check my guitarAnswer from what you can feel and hear. We’ll suggest whether to keep playing, consider a setup or let Otto inspect the guitar first.
This is guidance, not a remote diagnosis. No work is recommended or started without seeing the instrument and agreeing it with you.
The aim is simple: a guitar that feels comfortable, rings clearly and plays in tune. The right work depends on whether the instrument needs adjustment, physical repair or both.
A setup is not one tweak. Otto checks and adjusts the curve of the neck, the string height and the tuning accuracy up the fretboard, then balances them around your instrument, strings, tuning and playing style.
Fixed £65 · strings, London collection and return included
Worn, uneven or sharp frets can cause buzzing, poor note clarity and an inconsistent feel. Otto inspects the fret condition first, explains the appropriate repair and provides a clear quote before any additional work begins.
Repairs and fretwork from £25 · quoted before work
What the checker can tell you, how setup calibration works and when physical fret repair is a separate job.
No. It is a practical first check based on common symptoms, not a substitute for seeing and measuring the guitar. If the result points to fret wear, damage or an unclear fault, book a free bench inspection and Otto will explain what the instrument needs before any work begins.
Calibration is the measured adjustment work inside a professional setup: setting the neck relief, string height and intonation so the guitar feels comfortable and plays accurately. We use plain measurements and your playing preferences rather than a one-size-fits-all factory setting.
The setup includes a fret and hardware check, but physical fret repair is separate. If the frets need levelling, dressing or other work, we will show you what we found, quote it clearly and wait for your approval before starting.
You can book a free in-person consultation with Otto at Sixty Sixty Sounds, 28 Denmark Street, London WC2H 8NJ. Alternatively, Fretwork London can collect the guitar from your door anywhere in London for an agreed setup or repair.
Give your guitar the professional care it deserves. Book a mobile setup and we’ll take it from your door.
You can also sit down with Otto for a free consultation, by appointment, at Sixty Sixty Sounds on Denmark Street — London's iconic guitar row.
Questions? Call 020 8040 1883