Tell us where you are
Share your London postcode, guitar type and what feels or sounds wrong.
Areas we serve
Guitar setup and repair collection across London.
Fretwork collects and returns guitars across every London borough. Check the coverage overview below, or send your postcode and we’ll confirm the simplest collection plan.
01London coverage
One London-wide service area.
Collection and return are available throughout London. The areas below are examples rather than limits—send your postcode and we’ll confirm the simplest plan.
North LondonCamden, Islington, Finsbury Park, Highbury, Crouch End and surrounding areas
South LondonBrixton, Clapham, Greenwich, Croydon, Peckham, Dulwich and surrounding areas
East LondonShoreditch, Hackney, Bethnal Green, Walthamstow, Dalston and surrounding areas
West LondonHammersmith, Fulham, Ealing, Chiswick, Richmond and surrounding areas
Camden and Denmark Street
Camden has a dedicated guide because customers can choose door-to-door collection or arrange an appointment with Otto at the Denmark Street bench.
Camden and Denmark StreetCamden Town, Kentish Town, Primrose Hill, King's Cross, Bloomsbury, Holborn and nearby postcodesView the local guide →02Collection and return
Your postcode starts the plan.
Agree the collection
We arrange a suitable collection point and confirm the service before the guitar leaves you.
Bench work and return
Otto completes the agreed work and returns the guitar to your door. Setups are usually completed in 3–4 days.
Send your postcode and guitar details.
We’ll confirm coverage, the right service and the next collection step.